To legitimize their claim, a phone tech may use a few different tactics, which can include directing users to Windows Event Viewer, or claiming a fake customer service agent number. This provides a bit of incentive for the unsuspecting victim to call the tech support number on the page. It is possible to close the page, but it takes a bit of tech know-how. The webpage will not have the option to close it like a normal web browser window, even though it is only a web page. Both the webpage and the phone call can contain a threat to disable the user’s computer to prevent further spreading of the infection. A computer tech claiming to represent a large, reputable firm, like Microsoft, calls their potential victim and tells them that their computer has been identified as having been infected with several viruses.Īlternatively, the user gets a web page that pops up fullscreen, front-and-center, claiming that a virus or even several viruses have been detected on their computer.
This one usually begins with a phone call. One of the big scams running the rounds lately doesn’t start with an email.
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